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Fiverr Pro
English
$
USD
I will improve your sales with key performance indexes
Make economic and customer insights data work for your success
I am observing markets, social trends and macroeconomic developments for 30 years now and I am using this knowledge to help companies in marketing and product development.
Vetted by Fiverr Pro
Johannes W. was selected by the Fiverr Pro team for their expertise.
Vetted for
Customer Care
About this Gig
Vetted Pro
Note: I am active and currently accepting new Pro clients for late 2025 / 2026. My portfolio (see below) includes recent work from this quarter.
Customer metrics are at the heart of every successful business because when you use them well, you can measure performance and plan goals more efficiently.
I do a plan which one of the 12 common customer metrics I will use. After that I start measuring. Many tests ensure metrics plan works smoothly for your organization.
So I ensure that you have a healthy relationship with customer success metrics and use them to implement your strategies. Strategy is an abstract idea, and SaaS Key performance indexes give strategies a form and allow us to grasp them better. But if you try to replace strategies with metrics, it can destroy your company values.
Language:
English
•
French
•
German
Timezone:
24/7
Other Customer Care Services I Offer
FAQ
Can you help new enterprises?
Yes. Here I analyse what is available from other sources to give you a path into the future
Can you predict sales?
Yes. I consider market volumes and accessible market. This gives me the necessary insights to give a trend in sales and predict a market share..
Do you need access to my customer base and sales numbers?
If you want me to do an accurate analysis absolutely yes. The only exception is if you run a new businesess. Your data is safe with me. I am in business since 1992 and I never had a data breach, neither with me nor at my many customers in this long time. I know a lot about Information technology.
Which are the Key Performance Indexes you consider?
Regarding the package between 4 and 8 of 12 from: 1 Net Promoter Score (NPS) 2 Customer Lifetime Value (CLV) 3 Customer Acquisition Cost (CAC) 4 Churn Rate 5 Customer Satisfaction Score (CSAT) 6 Customer Retention Rate 7 Monthly Recurring Revenue (MRR) 8 Average Time on a Platform 9
