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wisam5

Wisam Alsafori

@wisam5

Remote IT Support for Windows, Microsoft 365 and Networks

Germany
Arabic, German, English
About me
Windows PC running slowly, Outlook not syncing, or Wi-Fi disconnecting? I provide remote IT support for individuals and small businesses. I’m in the final year of vocational training in IT system integration (Fachinformatiker für Systemintegration) at Berufskolleg Uerdingen, Krefeld. I help troubleshoot Windows, Microsoft 365, email, OneDrive, printers and networks, with clear next steps. Support in English, German and Arabic. You stay present and in control of remote access. Message me before ordering to agree on the scope and package.... Read more

Skills

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wisam5
Wisam Alsafori
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will troubleshoot windows PC and laptop issues remotely
From$50 / projectMore details
Email Management
I will troubleshoot outlook microsoft 365 email and onedrive issues
From$50 / projectMore details

Portfolio

Work experience

IT Specialist System Integration & Support

LBM-IT • Full-time

Jul 2024 - Present • 2 yrs 3 mos

Working as an IT specialist focused on system integration, troubleshooting, and IT infrastructure support. Responsible for diagnosing and resolving Windows system issues, configuring Microsoft 365 and Outlook environments, and maintaining secure network setups. Experience includes system optimization, network configuration, cloud services integration, and technical support for business environments. Focused on structured diagnostics, stable solutions, and maintaining reliable IT systems for users and organizations.