I will shopify customer support for timezone all weekdays

India

I speak English

Shopify CX Manager and Ecommerce Developer

I help Shopify and e-commerce brands increase sales, improve customer experience, and run their stores more efficiently. I manage Shopify CX and sales operations for 10+ US and UK e-commerce stores, c...
About this Gig

I will provide professional Shopify customer support Monday to Friday

Gig Description

(Copy & paste into your Fiverr "Description" section)

Are you a Shopify store owner overwhelmed by daily customer support emails and tracking inquiries? Let me handle your customer service so you can focus on growing your business!

I am an experienced Shopify Customer Support Specialist offering reliable, professional, and empathetic customer care Monday through Friday. Whether you need help managing WISMO (Where Is My Order?) tickets, refunds, or exchanges, I ensure your customers stay happy and your CSAT scores stay high.

What I Can Do For You:

  • Shopify Order Management: Process full/partial refunds, cancellations, exchanges, and address changes.
  • Email & Live Chat Support: Clear your ticket queue with friendly, accurate, and prompt responses.
  • Order Tracking & Logistics: Coordinate with carriers/apps (17Track, ParcelPanel, AfterShip) to locate stalled or delayed shipments.
  • Helpdesk Management: Respond to tickets via Gorgias, Zendesk, Help Scout, Freshdesk, Shopify Inbox, or Gmail.
  • Customer Dispute Handling: Turn unhappy customers into loyal buyers with empathetic problem-solving.


Social media platform:

Facebook

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Instagram

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LinkedIn

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TikTok

Service type:

Technical support

Language:

English

•

French

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German

Timezone:

24/7

Support software:

Zoho Desk

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Freshdesk

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Zendesk

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Salesforce

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Liveagent

Knowledge base software:

Freshdesk

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Freshservice

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Bitrix24

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