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English
$
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I will be your virtual receptionist for professional call answering
I answer your calls, so that you can focus on what matters
Professional Virtual Receptionist & Customer Support Specialist
Since 2023, I have been helping SMEs streamline their operations and deliver exceptional customer experiences. I act as the profession...
About this Gig
Professional Virtual Receptionist & After-Hours Call Answering for USA & UK SMEs
Never miss another business lead, late-afternoon inquiry, or critical evening connection.
I provide elite, reliable virtual receptionist and inbound call answering services specifically tailored for US and UK time zones. Acting as the professional voice of your business, I handle every caller with absolute care, warmth, and corporate etiquette.
Operating Hours:
USA: 1:00 PM 7:00 PM EST (Eastern Time)
UK: 6:00 PM 12:00 AM BST/GMT (London Time)
My core services include:
Elite Inbound Call Answering & Screening
Prompt Customer Enquiry Management
Highly Detailed & Accurate Message Taking
Client Booking & Appointment Management
Why Choose Me?
Assisting SMEs Globally Since 2023: I understand small business needs.
Flawless English Communication: Native-level clarity and phone manners.
Secure Real-Time Delivery: Messages and inquiries are relayed instantly via your choice of platform (Slack, Email, or WhatsApp).
Please send a quick message before ordering to discuss your call forwarding setup or software requirements (RingCentral, Aircall, Zoom, etc.). Let's keep your business responsive!
Purpose:
Business
FAQ
What hours are you available to answer live calls?
I am strictly online and ready to answer live calls between 1:00 PM and 7:00 PM EST (USA) / 6:00 PM and 12:00 AM BST (UK). Please ensure your call forwarding or VOIP system is configured to route calls to me during this specific window.
How do I route my business phone calls to you?
You can easily route calls by giving me access to your cloud VOIP system (like Aircall, RingCentral, or OpenPhone) or by setting up standard conditional call forwarding from your business number to a dedicated line I provide.
Do you provide a customized greeting or phone script?
Yes! Upon ordering, you will provide your preferred business greeting (e.g., "Thank you for calling [Company Name], how can I help you?"). If you have a specific script or FAQ sheet for customer enquiries, I will study it thoroughly before taking your live calls.
What do you do if a caller asks a highly technical question?
For advanced or highly technical inquiries outside our agreed script, I will professionally take a detailed message, note their contact details, and instantly relay the information to you via email or Slack so your internal team can follow up.
Is my client data and business information secure with you?
Absolutely. Data security is a top priority. I never share your client names, phone numbers, messages, or business insights with anyone, and I am happy to adhere to standard data privacy practices.
