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English
$
USD
I will be your customer support and customer service representative
Gig Summary
Expert WordPress Developer creating professional websites for Business
Hi, I’m Nimra, a passionate WordPress developer dedicated to creating professional websites that help businesses grow. Whether you need a new site, a redesign, or migration from WP, Blogger, Wix, or S...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Elevate Your Business with Exceptional Customer Support!
Are you looking for a customer service representative, call center agent, virtual assistant, or customer success manager? Look no further! I provide 24/7 professional support tailored to your needs, ensuring your customers are always delighted.
Services I Offer:
E-commerce Support (Amazon & Shopify):
- Email & live chat support (1-minute response time)
- Order fulfillment, tracking, refunds, and subscription management
Social Media Management:
- Quick responses, customer engagement, and issue resolution
Technical & Operational Support:
- Proficient in CRM, ERP, and SaaS tools (Xtream UI, XUI One, IPTV setups, mobile web builders)
Industry-Specific Expertise:
- Specialized support for healthcare, courier delivery, utilities, and more
Tools I Work With:
- Gmail Suite
- Zendesk
- Freshdesk
- Gorgias
- Opsgenie
- Kustomer
- Dial Pads
Why Choose Me?
- Reliable 24/7 service to keep your business running smoothly
- Expertise in a variety of industries and tools
- Proven track record of enhancing customer satisfaction
Let's make your operations seamless and your customers happier than ever!
Click now to get started your success is my priority!
My Portfolio
FAQ
What are your working hours for providing customer support or customer service?
I am available round the clock, 24/7, to handle your customer service needs. Reach out anytime, and I’ll ensure a prompt and reliable response!
What languages do you provide customer support in?
I offer customer support primarily in English, ensuring clear, professional, and effective communication across email, live chat, social media, and phone calls to meet your customers’ needs seamlessly.
Can you learn new tools specific to my business needs?
Absolutely! I’m highly adaptable and ready to learn any tools specific to your business. Whether it’s a custom CRM, ERP, or any other platform, I’ll quickly familiarize myself with it to deliver top-notch support for your customers.
Do you offer technical support for SaaS products?
Yes, I provide comprehensive technical support for SaaS products. My expertise includes system management and troubleshooting for platforms like app builders, robot management systems, IPTV setups, and more.
What specific platforms do you support for e-commerce customer service?
I support a variety of e-commerce platforms, including Shopify, Amazon, Etsy, eBay, and WooCommerce. My expertise covers tasks like order fulfillment, processing, tracking, handling refunds, managing disputes, chargebacks, and more to ensure seamless customer service.
Reviews
10 reviews for this Gig
| (9) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R robertsheppa596
Canada
Ongoing collaborationNimra is great to work with. She is detail oriented and delivers results. I am very pleased with her attention to detail and have no trouble recommending her. Happy to have her as part of our team and look forward to working with her again!
$50
Price
7 days
Duration
W Seller's Response
Helpful?R robertsheppa596
Canada
Ongoing collaborationNimra is very smart and learned my software and process very quickly. A pleasure to work with.
$50-$100
Price
8 days
Duration
Helpful?W wpep08
Netherlands
Ongoing collaborationVery good communication and perfect delivery of work
$50
Price
4 days
Duration
W Seller's Response
Helpful?W wpep08
Netherlands
Ongoing collaborationDid exactly what I expected her to do
$50
Price
1 day
Duration
W Seller's Response
Helpful?W wpep08
Netherlands
Ongoing collaborationAmazing work, great communication. Will definitely keep working with her.
$50
Price
1 day
Duration
W Seller's Response
Helpful?
Reviews
10 reviews for this Gig
| (9) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R robertsheppa596
Canada
Ongoing collaborationNimra is great to work with. She is detail oriented and delivers results. I am very pleased with her attention to detail and have no trouble recommending her. Happy to have her as part of our team and look forward to working with her again!
$50
Price
7 days
Duration
W Seller's Response
Helpful?R robertsheppa596
Canada
Ongoing collaborationNimra is very smart and learned my software and process very quickly. A pleasure to work with.
$50-$100
Price
8 days
Duration
Helpful?W wpep08
Netherlands
Ongoing collaborationVery good communication and perfect delivery of work
$50
Price
4 days
Duration
W Seller's Response
Helpful?W wpep08
Netherlands
Ongoing collaborationDid exactly what I expected her to do
$50
Price
1 day
Duration
W Seller's Response
Helpful?W wpep08
Netherlands
Ongoing collaborationAmazing work, great communication. Will definitely keep working with her.
$50
Price
1 day
Duration
W Seller's Response
Helpful?
