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English
$
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Oshika W
@work_with_oshi
Financial Engineering Student Help Desk Supporter
Sri Lanka
English, Sinhala
About me
I am a Financial Engineering student and IT professional passionate about combining technology and finance to design innovative, data-driven solutions. I have a growing skill set in data analysis, programming, and financial modeling, with experience in AI-powered credit risk prediction and machine learning.
Skills
Oshika W
Offline •
Average response time: 1 hour
See my services
Social Posts & Banners
I will design elegant luxury social media posts for your brand
Payroll Management
I will provide payroll management services for your business
Portfolio
Work experience
Help Desk Supporter
Fiverr • Freelance
Jan 2023 - Present • 3 yrs 4 mos
Currently serving as a Help Desk Supporter following a transition from a previous role. Responsible for providing technical assistance, troubleshooting user issues, and ensuring smooth operational support for clients and internal systems.
interner
Telecoms.com • Full-time
Oct 2025 - Apr 2026 • 6 mos
I completed my internship at the Operations Provisioning and Monitoring Centre (OPMC) of Sri Lanka Telecom, where I gained hands-on experience in telecom operations. During my time there, I assisted in provisioning new connections, monitoring system performance, and resolving customer-related technical issues. I also supported the technical team in fault identification and service activation processes. This experience allowed me to enhance my knowledge of telecom infrastructure and improve my problem-solving and teamwork skills in a fast-paced, real-time operational environment. .
Graphic Designer
Fiverr • Freelance
Jan 2021 - Dec 2023 • 2 yrs 11 mos
Worked as a Graphic Designer on the Fiverr platform, creating visual content and digital assets for various clients. Focused on delivering high-quality designs while managing client requirements and project deadlines independently.
