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workflowrachel

Rachel M

@workflowrachel

Healthcare Workflow Consultant Technical Writer

United States
English
About me
I am a detail-oriented healthcare professional turned technical writer and workflow consultant. I specialize in turning complex processes into clear training manuals, how-to guides, and workflow templates. I help healthcare teams streamline intake processes, reduce EHR duplication, and create custom documentation templates that improve operational efficiency for clinicians.... Read more

Skills

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workflowrachel
Rachel M
Offline • 

See my services

Technical Writing
I will create healthcare sops, training manuals, and workflow documentation
From$50 / projectMore details

Portfolio

Work experience

Humana

E Referral Specialist 2

Humana • Full-time

Apr 2026 - Present • 6 mos

Currently developing internal training documentation for referral workflow processes • Documented step-by-step referral management procedures for remote team use • Created a Training Manual for current role at Humana/CenterWell (internal operations)