Wrench R

@wrenchrosal

Virtual Assistance

Philippines
English, Tagalog
About me
I am a versatile BPO professional with extensive experience in customer service, SME support, loan origination, and team leadership. I specialize in process support, coaching, and day-to-day operations, and I am seeking remote opportunities to apply my problem-solving and administrative skills.... Read more

Skills

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wrenchrosal
Wrench R
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for data entry and admin support
From$5 / projectMore details
Messaging & Emailing
I will offer email and chat support
From$10 / projectMore details

Portfolio

Work experience

TeleTech_Philippines

Team Leader

TeleTech Philippines • Full-time

Feb 2020 - Present • 6 yrs 8 mos

Team Leader – Teletech • Provide team leadership and day-to-day operational support. • Coordinate team members and support productivity, service quality, and professional communication. • Assist with customer-related concerns and workplace challenges.

ContactOut

Loan Orignator / Customer Service Support

ContactOut • Full-time

Jun 2019 - Dec 2019 • 6 mos

• Handled customer service responsibilities while supporting loan origination activities. • Communicated with customers and supported them throughout the loan-related process. • Handled customer information with accuracy and attention to detail.