
Archie
Microsoft Dynamics Expert
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Microsoft Partner
Microsoft
Aug 2019 - Present • 7 yrs 2 mos
**Senior Functional Consultant – Microsoft Dynamics 365 & Power Platform** Experienced Senior Functional Consultant specialising in Microsoft Dynamics 365 and Power Platform, delivering enterprise CRM and digital transformation projects. Experienced across solution design, requirements gathering, configuration, Power Pages, Power Automate, integrations, testing and stakeholder management. Regularly leads delivery teams and supports projects across Dynamics 365 Sales, Customer Service and Field Service. Also acts as a **Dynamics 365 Sales AI Capability Lead**, supporting AI and Copilot adoption, demonstrations, presales activities and internal knowledge sharing. Has led major client portal and CRM implementations, combining solution architecture and hands-on delivery while managing and mentoring project teams. Progressing toward **Lead Functional Consultant / Solution Architect** responsibilities, combining strong technical Dynamics expertise with leadership and client-facing delivery.