
Xiomara Pelaez
Virtual Assistant , CRM Salesforce , Data Entry, Customer Support
Skills

See my services


Work experience
Administrative & CRM Assistant
Soper of Lincoln • Full-time
Jan 2025 - Mar 2026 • 1 yr 2 mos
Managed client acquisition and onboarding processes, including scheduling calls and follow-ups with prospects. Handled CRM updates by recording client information, needs, and interactions. Provided administrative support, ensured accurate data entry, and maintained organized databases. Assisted in client retention and supported the promotion of financial products and services.
Administrative Assistant
Fanatics • Full-time
Feb 2021 - Oct 2024 • 3 yrs 8 mos
Managed invoicing processes and handled administrative tasks using WorldOffice software. Provided customer support and assisted with daily administrative operations. Maintained organized records, ensured accurate data entry, and supported system-related processes efficiently.