Alicia Alvarado

@xnunox

Spreadsheet to Web App Specialist

Dominican Republic

Spanish, English

About me

Hi, I’m Alicia. I bring 10+ years of experience in the BPO industry, having worked as a Customer Service Representative, Quality Analyst, and Team Supervisor. Throughout my career, I’ve specialized in performance tracking, reporting, coaching, quality assurance, and operational improvement. I also develop custom web applications and automation tools that help businesses replace spreadsheets and manual processes with efficient dashboards, reports, and workflows. My goal is simple: build practical solutions that save time and improve productivity.... Read more

Skills