Hi, I'm Muhammad Ayaz working as a customer service representative, With over 5 years of experience in CSR.I help Shopify and eCommerce customers through efficient email support,live chat,order management,& customer service solutions.
With hands-on experience in handling chargebacks,disputes,refunds, and customer inquiries, I use tools Help Scout,Freshdesk,Odoo Helpdesk,eDesk,Zendesk,Zoho CRM,Trengo,Richpanel,Gmail Tools,Outlook,PrivateMail,Strato Webmail,&more.
My goal is to provide timely, professional, and solution-oriented support that enhances both customer trust and business growth.... Read more