I will create an advanced data report within zendesk explore

***Please send me a private message before proceeding with the order.

I am a Certified Zendesk Professional with more than 3 years of experience in managing Zendesk accounts. As a Zendesk Manager and Implementation Specialist, I take care of permissions, customizations, and reporting to ensure a smooth process that benefits your success.

What is an advanced Zendesk report?

Zendesk's reporting interface, "Zendesk Explore, gives you key insights into your customer satisfaction and team performance.

I'll create an advanced report for you to help you track and measure:

1. Number of tickets from different channels
2. Ticket resolution time
3. How long does it take for a ticket to reach a certain status?
4. How high the overall satisfaction is
5. Which agent performs the best?
6. What are the most common ticket issues?

And other important KPIs according to your wishes.

Once the report is finalized, you can access it at any time via your account and decide who you want to give access to the reports in Zendesk Explore.

Do you want to receive insights about your Zendesk account based on data? Just send me a message and I will be happy to help you with that.