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Guest Relations Officer (GRO)
Facebook • Full-time
Dec 2024 - Jun 2026 • 1 yr 6 mos
Worked as a Guest Relations Officer (GRO) with 1.5 years of professional experience in customer service, client communication, and relationship management. Responsible for handling client inquiries, managing customer relationships, resolving issues, and ensuring a positive customer experience. Developed strong skills in client support, professional communication, problem-solving, time management, and service coordination. Gained valuable experience in understanding client needs, maintaining professional relationships, and delivering reliable customer service.