I will provide bilingual customer support

Yana Rozum

Canada

I speak Russian, Ukrainian, English, French

Your Multilingual Assistant for Tasks, Writing and Social Media

You’re not just looking for a freelancer — you’re looking for someone who delivers real results. That’s where I come in. I offer top‑tier services in: • Multilingual writing & translation (English, Uk...
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About this Gig

Need someone your customers will actually enjoy talking to? With 12 years in customer service including as a Senior Customer Experience Associate at a major Canadian bank I handle support the way it should be done: fast, friendly, and accurate.


I can support your customers in English, Russian, or Ukrainian via email or chat:

- Answering customer questions and resolving issues

- Handling complaints with calm, professional de-escalation

- Order support, FAQs, and customer follow-ups


You get: native-level language quality, banking-grade accuracy with details and billing questions, and clear communication with you at every step.

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provide bilingual customer support
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provide bilingual customer support

Social media platform:

Facebook

•

Instagram

•

Telegram

Service type:

Non-technical support

Language:

English

•

French

•

Russian

Timezone:

24/7

Support software:

Zendesk

•

Intercom

Knowledge base software:

Confluence

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