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yaritzaparra871

Yaritza P

@yaritzaparra871

Customer Service Specialist Chat Support

Venezuela
Spanish
About me
I am a Business Administration professional with over 15 years of experience in multichannel customer service and sales management. I specialize in efficient incident resolution, empathetic written communication, and real-time query handling using tools like Salesforce CRM, SAP, and Excel. I am dedicated to optimizing response times and achieving operational excellence in remote environments.... Read more

Skills

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yaritzaparra871
Yaritza P
Offline • 
Average response time: 3 hours

See my services

Messaging & Emailing
I will soporte por chat atención al cliente
From$10 / projectMore details

Work experience

SCAPES

Soporte por Chat y Atención al Cliente E-commerce

SCAPES • Self-employed

Jan 2025 - Sep 2026 • 1 yr 8 mos

Especialista en soporte técnico y comercial multicanal a través de chat web y WhatsApp Business. Gestión en tiempo real de solicitudes críticas, administración de carteras de clientes, resolución ágil de incidencias de facturación y conciliaciones administrativas.