Browse categories
Explore
Fiverr Pro
English
$
USD
I will set up intercom fin ai agent for your customer support
Yaroslav
About this gig
Want Fin to answer real customer questions instead of saying "let me connect you to the team"?
I set up Intercom Fin in production during a migration to Intercom. Today Fin resolves 70%+ of incoming live chats there. I configured its behavior, answer sources and handoff to human agents, and I'll do the same for your workspace.
What I do:
- Audit your help center and pick the content Fin should learn from
- Connect sources: articles, URLs, snippets, PDFs
- Write Fin guidance: tone, policies, what it must never promise
- Build handoff workflows: when Fin passes a chat to a human and what data it collects first
- Test Fin on your real past questions and fix weak answers
- Show you where to track resolution rate after launch
You get a working Fin setup, a test report and a written guide with screenshots.
Who this is for: SaaS and e-commerce teams on Intercom, or teams moving to Intercom.
Not included: Intercom subscription or Fin per-resolution fees (paid by you to Intercom).
Message me in Fiverr chat before ordering. I'll check your setup and tell you which package fits.
Get to know Yaroslav
Yaroslav
AI Support Agents, n8n Automations and Intercom Fin Setup
- FromUkraine
- Member sinceFeb 2025
Languages
Ukrainian, English
I build AI support agents and automations that take repetitive work off support and ops teams.
In production, I set up Intercom Fin AI during a migration to Intercom: behavior, answer sources and human handoff. Fin now resolves 70%+ of incoming live chats. I also built an n8n + Claude flow where a Slack emoji reaction on an alert sends the client a message automatically.
Stack: n8n, Zapier, Slack API, OpenAI API, LangChain, Python, Telegram Bot API, Intercom, GTM/sGTM.
Send me your workflow. I'll tell you upfront if it's worth automating.
FAQ
Do I need a paid Intercom plan?
Yes. Fin is available on Intercom paid plans and is billed by Intercom per resolution. I work inside your workspace.
Can you guarantee a 70% resolution rate?
No. It depends on your content and question types. Before launch I'll show you the resolution rate on test questions and tell you what limits it.
Will Fin make up answers?
Fin answers from the sources you connect. I write guidance that tells it to hand off instead of guessing, and I test edge cases before launch.
We are moving to Intercom. Can you help?
Yes. I have been through a migration to Intercom. I can help move help center content and set up handoff logic.
How do we communicate during the project?
In Fiverr chat, in writing. I send clear progress updates, and at delivery you get a written guide with screenshots, so your team can manage Fin without me.
What access do you need?
A teammate seat with admin rights for the setup period. You can remove it right after delivery.
