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$
USD
Yasen D.
@yasen_d
Ecommerce Customer Support Specialist Email and Chat Support
Bulgaria
Bulgarian, English
About me
Reliable Ecommerce Customer Support Specialist with 6+ years of experience. I help online stores handle customer emails and chats professionally and efficiently.
I assist with order inquiries, refunds, returns, tracking issues, product questions and complaint resolution. My focus is customer satisfaction and protecting your brand reputation.
If you need someone dependable and organized, I am ready to support your business.
Skills
Yasen D.
Offline •
See my services
Customer Support
I will handle ecommerce customer support via email and chat
Work experience
Customer Service Associate
Yoni Oil Ltd. • Full-time
Sep 2019 - Present • 6 yrs 8 mos
Handled daily customer inquiries via email and phone. Assisted with order management, product questions, refunds and issue resolution while maintaining professional communication and high customer satisfaction.
