
Yash Manmode
Business Workflow Automation AI Setup
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IT Support Engineer | IT Helpdesk Engineer
Persistent • Full-time
Jun 2024 - Dec 2025 • 1 yr 6 mos
Worked as an IT Support / Helpdesk Engineer handling day-to-day technical and customer support tasks. • Provided chat and email support to users with quick and clear responses • Resolved system, software, and access-related issues • Managed tickets using helpdesk tools and followed SLA guidelines • Assisted users with onboarding, account setup, and basic troubleshooting • Ensured customer satisfaction with professional communication Experience in handling multiple queries efficiently and supporting users remotely.
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carlosfranco651

United States
order was quick and got my problem solved
1 day
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