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yashwant2712

Yashwant

@yashwant2712

Analyst

India
English
About me
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.... Read more

Skills

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yashwant2712
Yashwant
Offline • 

See my services

Technical Support
I will be looking out to help people regarding IT help as am a IT professional myself
From$15 / projectMore details

Work experience

None

Analyst

None • Freelance

Nov 2023 - Present • 2 yrs 10 mos

A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.