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yatse_v

Vlad Y

@yatse_v

End User Desktop Support Engineer

Ireland
English, Russian, Ukrainian, Polish, Slovak
About me
I am an extremely motivated IT and Administration professional with over 8 years of experience working with industry leaders like Dell and Microsoft. I specialize in ICT end-user coordination, hardware/software troubleshooting, and network topology. I am a fast learner with a technical mind, actively expanding my knowledge in AI, Automation, and Big Data to solve complex problems.... Read more

Skills

y
yatse_v
Vlad Y
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will create professional ehs, IT and technical documents
From$15 / projectMore details

Work experience

AbbVie

End User Desktop Support Engineer

AbbVie • Full-time

Feb 2025 - Present • 1 yr 7 mos

Providing technical support for hardware, software, and networking issues to ensure minimal downtime. Responsible for installation, configuration, and scheduled maintenance of desktops, laptops, and peripheral devices across factory and office floors. Delivering prompt troubleshooting and end-user training to enhance IT efficiency.