
Yavuz Yildiz
Azure Cloud Engineer and Network Infrastructure Specialist
Skills

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Work experience
Cloud Infrastructure Engineer (Independent Contractor / Freelance)
Freelance • Self-employed
Mar 2025 - Present • 1 yr 2 mos
Architected and provisioned scalable infrastructure environments on Microsoft Azure using Terraform, ensuring repeatable and error-free deployments. Automated configuration management and server provisioning across Linux distributions (Red Hat, Ubuntu) via Ansible, reducing manual setup time. Designed secure 2-tier cloud architectures incorporating Virtual Networks, Network Security Groups (NSGs), and IAM policies to simulate enterprise-grade security operations.
System Support Specialist
IHS Telecom • Full-time
Aug 2023 - Oct 2023 • 2 mos
Diagnosed and resolved over 90% of technical issues on first contact, reducing ticket backlog by 30% and improving customer satisfaction scores. Maintained and monitored 30+ Linux-based systems, achieving 99.9% uptime and preventing system outages. Handled 50+ support requests weekly with a 90% first-call resolution rate, increasing customer satisfaction. Identified and resolved critical system issues, reducing average incident resolution time by 35%.
IT Technician Intern
Giresun University • Full-time
Feb 2021 - Jul 2021 • 5 mos
Delivered 5+ technical presentations on Linux fundamentals to a team of 10, enhancing collective understanding. Assisted in troubleshooting and knowledge sharing sessions, contributing to resolution of 10+ simulated network issues. Simplified technical topics and trained 15+ non-technical users in basic system usage and maintenance concepts.