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yeseguerrero

Yesenia G

@yeseguerrero

International Relations Professional and Logistics Coordinator

Colombia
Spanish, Russian, English
About me
I am a Logistics Coordinator and International Relations professional with technical training in Foreign Trade and hands-on experience in customer service, order management, logistics operations, and supply chain coordination. My professional background includes several years of customer service experience in the medical device industry, managing orders, customer requests, follow-ups, and coordination with different teams throughout the order-to-delivery process.I can work in Spanish, English, and Russian, and I am comfortable supporting international clients and multicultural teams. ... Read more

Skills

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yeseguerrero
Yesenia G
Offline • 
Average response time: 1 hour

See my services

Logistics
I will do logistics data entry, inventory and order processing
From$15 / projectMore details
General Assistance
I will handle appointment setting, follow ups and calendar management
From$15 / projectMore details

Work experience

Medtronic

Customer Care Representative III

Medtronic • Full-time

Nov 2021 - Feb 2025 • 3 yrs 3 mos

Represented the company to international clients regarding billing and logistics processes. Managed orders and audits using SAP and FIORI, achieving a 20% reduction in errors. Coordinated communication between teams in Latin America and the USA to ensure traceability of medical products. Interpreted customer orders and tracked lost shipments for the shipping department.