I will write sops, runbooks and IT process documentation with flowcharts

Sri Lanka

I speak Sinhala, English

Interview Generating Resumes, Cover Letters, ATS Recruiter Ready

Hi — I build interview-focused resumes, LinkedIn headlines, and compelling cover letters. My process: 1) review your current CV and target job, 2) rewrite with achievement-based language and role-spec...
About this Gig

Your processes live in one person's head. When they take leave - or resign - everything stops.


I write the documentation that fixes that.


I'm a working IT systems engineer, not a general content writer. I document real technical processes every week: onboarding, access management, incident response, migrations and admin runbooks.


WHAT YOU GET

  • Step-by-step SOP: numbered actions, named roles, decision points
  • A process flowchart (most sellers charge extra for this or skip it)
  • Editable Word + Google Docs + PDF
  • Version control block: owner, review date, revision history


GOOD FIT FOR

IT and MSP runbooks | employee onboarding | customer support | finance and ops | compliance prep | staff handover


I work from whatever you have: rough notes, a screen recording, a messy existing doc, or one short call. If something is unclear I ask before I write, not after.


Not sure which package fits? Message me with the process and I'll tell you straight.


Let's get it out of your head and onto paper.

Document type:

Documentation

Industry:

Technology

Language:

English

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.