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Ecommerce Specialist
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TikTok Store Manager
BMC Software • Freelance
May 2024 - Jun 2026 • 2 yrs 1 mo
TikTok Shop Manager Duties • Set up and manage TikTok Shop accounts • Upload and optimize product listings with SEO-friendly titles, descriptions, and keywords • Manage product catalogs, pricing, discounts, and promotions • Monitor inventory levels and coordinate stock updates • Process and track orders, returns, and refunds • Handle customer inquiries and provide support • Create and manage affiliate and creator collaborations • Coordinate livestream and promotional campaigns • Analyze sales performance, traffic, and conversion metrics • Optimize product visibility and shop performance • Ensure compliance with TikTok Shop policies and guidelines • Research competitors and identify growth opportunities • Manage advertising campaigns and promotional strategies • Generate reports and recommend actions to increase sales and revenue