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yousafali01990

Shahrukh

@yousafali01990

Dailler PBX VOIP

Pakistan
English
About me
Hello! My name is Yousaf Ali, and I am a professional Dialer Expert with strong experience in outbound and inbound calling systems. I specialize in setting up, managing, and optimizing dialer campaigns to help businesses increase productivity, connect with more leads, and improve conversion rates. I have hands-on experience with auto dialers, predictive dialers, manual dialers, and CRM integrations. I can efficiently handle call routing, lead management, agent monitoring, and performance reporting while ensuring high call quality and compliance. I am detail-oriented, reliable, and committed... Read more

Skills

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yousafali01990
Shahrukh
Offline • 
Average response time: 6 hours

See my services

Customer Success
I will be your professional dialer expert for cold calling
Programming & Tech
I will fix vicidial issues and voip sip trunks for your call center

Work experience

Sipcrew

Sipcrew • Freelance

Dec 2024 - Present1 yr 5 mos

I have hands-on experience working as a Dialer Expert, managing and supporting inbound and outbound calling campaigns for call centers and freelance clients. My role includes setting up dialer systems, managing campaigns, and ensuring smooth daily operations for agents. I have worked with auto, predictive, power, and manual dialers, handling lead uploads, call routing, and agent configurations. I monitor call performance, optimize dialing strategies, and generate detailed reports to improve productivity and conversion rates. I regularly support agents by troubleshooting dialer issues, maintaining call quality, and ensuring system stability. I also manage CRM integrations, call recordings, and data accuracy to help clients track performance and leads effectively. Through my experience, I have helped businesses increase call efficiency, reduce downtime, and improve overall campaign performance while maintaining professional communication and reliability.