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yousuff_habibb

Yousuf

@yousuff_habibb
Bangladesh
Bengali, English, Hindi
About me
Hello there, I am Yousuf from Bangladesh. I am here to help you anything mentioning below 1. Bengali to English ( Translating , Transcribing, Proofreading) 2. Google Review management 3. Customer support 4.Data Entry or any MS Office task Thank you for visiting my profile.... Read more

Skills

y
yousuff_habibb
Yousuf
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate english to bengali or vice versa
From$5 / projectMore details
Translation
I will do manual translate from english to bengali or vice versa
From$5 / projectMore details

Work experience

Grameenphone

Customer care repregentative ( English Language )

Grameenphone • Full-time

Dec 2016 - Dec 2025 • 9 yrs

Customer Care Representative – Grameenphone, Bangladesh Duration: January 2017 to December 2025 Handled customer inquiries via phone, email, and chat, ensuring prompt and effective resolution of issues. Assisted customers with account management, billing inquiries, and technical troubleshooting. Maintained detailed records of customer interactions and feedback in CRM systems. Collaborated with team members to improve service quality and achieve customer satisfaction targets. Key Achievements Consistently achieved a 95% customer satisfaction rating. Reduced average call handling time by 40 second through efficient problem-solving. Recognized as “Employee of the Month” 7 times for exceptional service and dedication. Trained new recruits on customer service protocols and CRM usage.