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$
USD
I will be your bilingual customer support
About this Gig
Need reliable bilingual customer support for your business?
I provide professional customer support and virtual assistant services in both French and English. Whether you run an e-commerce store, a digital agency, or a growing business, I ensure your customers receive prompt, accurate, and professional assistance.
Services Included
Customer Support: Email support, live chat, and ticketing systems.
After-Sales Support: Order tracking, refund requests, returns, and dispute resolution.
Virtual Assistant Services: Administrative tasks, CRM updates, data entry, and document organization.
Translation & Localization: Clear and natural French English communication for your international clients.
Why Work With Me?
Professional French & English communication
Reliable and detail-oriented support
Respect for your SOPs and internal procedures
Fast response times focused on customer satisfaction
Strict confidentiality for all business information
Before You Order
Please contact me before placing your order so I can understand your project and recommend the package that best fits your business needs. Custom offers are available for long-term projects.
Messaging platform:
•
Social media
•
Live chat
Language:
English
•
French
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Purpose:
Business
Other Virtual Assistant Services I Offer
FAQ
Q: Which communication channels do you handle?
A: I handle email support, live chat, ticketing platforms (Zendesk, Freshdesk, Help Scout), and administrative messaging.
Q: Can you handle customer support in both French and English?
A: Yes! I provide professional bilingual customer support in French and English to help you serve a wider audience.
Q: Do you offer custom offers for long-term projects?
A: Absolutely. Send me a message with your daily, weekly, or monthly requirements, and I'll prepare a custom offer tailored to your needs.
