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yuko_katsukawa

Yuko Katsukawa

@yuko_katsukawa

Experienced Virtual Assistant, Customer Relations Specialist

Japan
English
About me
Welcome! I’m a Japanese Virtual Assistant based in Japan. I will provide high-quality virtual assistance with exceptional hospitality, leveraging my 30+ years of experience in customer service and sales. With 30 years in customer care and sales, I excel at building trust-based client relationships. My Psychology degree ensures empathetic communication, and my chef background brings great attention to detail. I offer Japanese customer support and sales support. I look forward to helping your business succeed!... Read more

Skills

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yuko_katsukawa
Yuko Katsukawa
Offline • 

See my services

General Assistance
I will make professional japanese phone calls for your business or personal need
From$5 / projectMore details

Work experience

Self_Employed

Restaurant Manager

Self Employed • Self-employed

Apr 1996 - Present • 30 yrs 6 mos

am a licensed chef with extensive hands-on experience in culinary arts and customer service across various Japanese dining establishments, including traditional Japanese cuisine, pasta shops, large izakayas, wine bars, and Chinese restaurants. My expertise includes recipe/menu development, along with deep knowledge of authentic Japanese ingredients and traditional cooking techniques. Beyond the kitchen, I also manage team training, staff development, and administrative tasks such as cost control and recipe costing.