
Yuliana M
Real Estate Transaction Coordinator and Director of Operations
Skills

See my services

Work experience
Transaction Coordiantor & Director of Operations
EXP Realty • Full-time
Jul 2024 - Present • 2 yrs 4 mos
• Managed real estate operations and transaction coordination from contract to closing, ensuring deadlines, documentation, and communication were properly tracked throughout each transaction. • Coordinated multiple transactions simultaneously, working closely with Realtors, clients, lenders, title and escrow companies, builders, insurance providers, and other transaction parties. • Developed and maintained organized transaction workflows, checklists, follow-up systems, and processes to improve visibility and prevent important deadlines or tasks from being missed. • Managed and maintained CRM databases, ensuring lead information, client records, transaction updates, follow-ups, and communication history remained accurate and organized. • Built structured lead follow-up processes for new leads, referrals, clients, and prospects, helping maintain consistent communication and improve lead organization. • Supported new construction and resale transactions by monitoring required documentation, lender updates, inspections, insurance, closing requirements, wire confirmations, signing appointments, and post-closing follow-up. • Created and improved internal processes and SOPs to standardize recurring administrative and transaction tasks and make daily operations more efficient. • Served as a central point of communication between clients, agents, lenders, builders, title companies, and vendors, helping keep all parties informed and transactions moving forward. • Managed scheduling, email communication, document organization, CRM updates, follow-up tasks, and other administrative responsibilities across multiple real estate workflows. • Used tools including GoHighLevel, Follow Up Boss, DocuSign, SkySlope, Google Workspace, Microsoft Office, Notion, and other digital platforms to organize and streamline operations. • Provided operational support to real estate leadership, taking ownership of administrative processes and helping reduce the day-to-day workload associat
Real Estate Specialists
Freelance • 7 yrs 3 mos
Real Estate Data Entry Operator
Mar 2021 - Feb 2026 • 4 yrs 11 mos
As a Data Entry Operator and Data Scraping Specialist, my primary responsibilities involve accurately inputting and managing data across various platforms while extracting relevant information from online sources. I utilize advanced tools to collect, organize, and clean data, ensuring its quality and integrity. Attention to detail is crucial, as I'm will be responsible for maintaining accurate records and updating databases. Additionally, I conduct web scraping to gather data efficiently, adhering to ethical guidelines and website policies. Strong analytical skills and proficiency in spreadsheet software are essential for this role, along with the ability to work independently and meet deadlines. This position is vital for supporting data-driven decision-making within the organization.
Follow Up Real Estate Manager
Mar 2022 - Jul 2024 • 2 yrs 4 mos
As a virtual assistant and supervisor in a real estate company in the United States, my tasks included managing clients through effective communication in English, overseeing operations, and adapting quickly to a fast-paced environment. My bilingual skills allowed me to excel in the role, enhancing my ability to connect with clients and deliver exceptional service. Additionally, being bilingual provided me with valuable skills such as cultural sensitivity and the ability to navigate diverse situations with ease. Overall, my experience in this role further developed my communication skills, problem-solving abilities, and professional adaptability. Achivements: - Helped in over 1000 negotations succesfully - Redacting the different guides that are useed by the Follow Up Team - Keeping track of administrative tasks - Re-listing properties in different tools I Achieve these by: - CRM's Softwares (PipeDrive, RDstation, REIFAX) - Listing Tools (MLS, Realtor, Redfin, Zillow) - Microsoft Tools - Google Sheets