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$
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I will troubleshoot windows server and active directory
IT Support Specialist, AI Photo, Video and Music Creator
Hello! I am an IT Support Specialist with over 8 years of experience and a background in Computer Engineering. I completed the Google IT Support Specialization through Coursera.
IT support is my main...
About this Gig
Hello! I am an IT Support Specialist and System Administrator with over 8 years of professional experience managing Windows and Linux environments.
I can help you with:
Windows Server troubleshooting and configuration
Active Directory users, groups, permissions, and OUs
Domain Controllers, DNS, and DHCP
Group Policy configuration and troubleshooting
RDP, VPN, and network-related server issues
File server, software, and service configuration
Performance, access, and connectivity problems
Basic monitoring and backup guidance
How it works:
- Contact me before ordering and describe your environment and issue.
- Send the exact error messages, screenshots, and details about recent changes.
- I will review the scope and recommend the correct package.
- Support can be provided through a secure remote session or clear written instructions.
For security, never send passwords. Remote support is provided only for systems you own or are authorized to manage, and you should remain present during the session. Please create a current backup before any changes.
Complex outages, migrations, security incidents, or multi-server environments may require a custom offer and additional time. Please contact me bef
Device:
Server/Hosting
Operating system:
Windows
Other Support & IT Services I Offer
FAQ
Should I contact you before placing an order?
Yes. Please describe the issue, server environment, Windows Server version, and expected result. I will review the scope and recommend the correct package.
What Windows Server and Active Directory tasks do you support?
I can assist with users, groups, permissions, OUs, Group Policy, Domain Controllers, DNS, DHCP, RDP, file services, login issues, and general server troubleshooting.
How does remote support work?
Remote assistance can be provided through a secure remote-support tool. You must own or be authorized to manage the system and remain present during the session. Never send passwords.
Do you guarantee that every issue will be fixed?
I will investigate and make every reasonable effort within the purchased time. Some issues involving hardware, licensing, damaged systems, third-party services, or complex infrastructure may require additional work.
Should I create a backup before the session?
Yes. Please create a current backup or snapshot before any configuration changes. You are responsible for your data and for confirming that you are authorized to manage the system.
