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yvettenyoni

Vanessa

@yvettenyoni
Zimbabwe
English
About me
I have worked in the tourism industry for over five years, and helping visitors create unforgettable experiences still excites me every day. My focus is on showcasing the best of Victoria Falls—one of the world’s most spectacular destinations. I assist travelers by guiding them through the many activity options, helping with reservations, and providing clear, tailored information to ensure a smooth and enjoyable visit. Whether someone is exploring for the first time or returning for another adventure, I’m dedicated to making their journey around Victoria Falls seamless and memorable.... Read more
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yvettenyoni
Vanessa
Offline • 

See my services

Trip Plans
I will help visitors seamlessly plan their travel in victoria falls
From$10 / projectMore details

Work experience

Reservations, Sales and Ground Handling Consultant

Bushtracks Africa • Full-time

Sep 2024 - Present • 1 yr 8 mos

Managed reservations by confirming bookings for tours, activities, accommodations, and transfers, ensuring all itinerary details were accurate and well-organized. Handled sales by presenting tourism products, advising clients on suitable options, and processing inquiries to maximize customer satisfaction and revenue. Provided ground handling services, including airport meet-and-greet, coordinating transfers, assisting with check-ins, and supporting guests throughout their stay. Maintained clear communication with suppliers and clients to ensure smooth operations and timely service delivery. Delivered professional, customer-focused service to enhance the overall travel experience for visitors.