
Zach Britton
Vetted Pro
Fantasy Concept Artist: Character And Creature Designer
Vetted by Fiverr Pro
Zach Britton was selected by the Fiverr Pro team for their expertise.
Vetted for
Game Art
Skills

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Work experience
Founder & Concept Artist
ZCB Art & Design LLC • Self-employed
Mar 2025 - Present • 1 yr 8 mos
Develop original fantasy character, creature, weapon, and worldbuilding concepts for games, tabletop-inspired projects, and narrative media. Create character designs, creature explorations, equipment concepts, and fantasy illustrations. Build original visual languages through silhouette exploration, functional design, materials, and narrative worldbuilding. Develop creative briefs, concept iterations, and presentation-ready artwork. Manage client communication, project scoping, production planning, and delivery.
Evercommerce
Full-time • 4 yrs 1 mo
Sr. Director of Design & Product
Mar 2024 - Mar 2025 • 1 yr
Directed creative vision and product design strategy for a multi-product ecosystem, integrating narrative-driven visual direction into branding, web, and digital marketing platforms. ◦ Led a 25-person design and product organization delivering scalable creative systems for 6,000+ clients across web, marketing, and brand design verticals. ◦ Partnered with cross-functional leadership to align creative output with business objectives, maintaining brand integrity across digital, print, and physical marketing assets. ◦ Directed vendor and agency partnerships to ensure consistent creative quality and efficient production timelines. ◦ Spearheaded mobile-first UX/UI initiatives that improved client engagement metrics by 20%. ◦ Implemented new AI-assisted design and feedback workflows, reducing production time by 30% while enhancing creative exploration. ◦ Designed operational frameworks that streamlined intake, review, and asset deployment across multiple product lines. ◦ Mentored art directors and designers in brand storytelling, accessibility design, and performance-driven creative.
Sr. Director of Operations/Director of Operations
Feb 2021 - Mar 2024 • 3 yrs 1 mo
Oversaw Customer Success and retention strategy, driving over $160K in expansion MRR within 14 months through improved engagement, communication systems, and data-informed renewal processes. ◦ Led churn reduction initiatives that increased monthly net retention to 98.7%, up from 95.8% year-over-year. ◦ Assumed executive leadership of a multi-million-dollar organization following the CEO’s transition, ensuring business continuity and team alignment through strategic planning and operational focus. ◦ Spearheaded company-wide process optimization, introducing new systems for scalability, efficiency, and interdepartmental communication. ◦ Directed a cross-functional, white-label product launch, coordinating design, product, and marketing teams to deliver on-time and exceed performance goals.