Zack

Computer Networks Engineer

iSpring Solutions • Full-time

May 2023 - Present • 3 yrs 5 mos

Responsible for the deployment, configuration, and support of enterprise network infrastructure across multiple sites. Managed installation and troubleshooting of routers, switches, firewalls, wireless networks, and VoIP solutions. Performed network monitoring, incident resolution, and preventive maintenance to ensure high availability and performance. Supported LAN/WAN connectivity, VLAN configuration, routing protocols, VPNs, and IP addressing schemes while collaborating with technical teams and clients during implementation and support activities. Worked with Cisco-based environments, providing both onsite and remote technical support, documentation, and user assistance.

computer networks instructor

Private Site • Full-time

Jun 2022 - Apr 2023 • 10 mos

CompTIA Network+ training instructor for a private company, responsible for delivering theoretical and practical networking courses to students and IT professionals. Covered core networking concepts including TCP/IP, subnetting, routing and switching, VLANs, network security, wireless networking, troubleshooting, and network services. Prepared lab environments using Cisco equipment and simulation tools such as Packet Tracer, while guiding learners through hands-on exercises and certification preparation. Assisted students in developing practical troubleshooting and infrastructure management skills aligned with industry standards