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Zafar Khan
@zafarullahkh44
Customer Support Specialist Live Chat and Email Support Technical Support
United Arab Emirates
English, Hindi, Urdu
About me
I am a professional customer support specialist with 3+ years of experience in handling live chat, email support, and technical customer queries.
I have experience resolving customer issues efficiently while maintaining clear and polite communication. I can handle order queries, complaints, and technical support with a focus on customer satisfaction.
I am reliable, quick to respond, and dedicated to helping businesses provide excellent customer service.
Skills
Zafar Khan
Offline •
Average response time: 1 hour
See my services
Messaging & Emailing
I will provide professional customer support via live chat and email
Messaging & Emailing
I will provide professional live chat customer support for your business
Work experience
Technical Service Associate
Tech Mahindra • Full-time
Mar 2024 - Aug 2025 • 1 yr 5 mos
Provided technical customer support for US clients, handling internet troubleshooting, connectivity issues, and service-related queries. Assisted customers via live chat and email, ensuring quick and effective resolution of issues such as slow internet, network configuration, router setup, and connectivity problems. Maintained high customer satisfaction by delivering professional communication, timely responses, and accurate solutions. Worked with CRM tools and followed standard troubleshooting procedures to resolve customer concerns efficiently.
Customer Support Executive
Teleperformance • Full-time
Feb 2022 - Dec 2023 • 1 yr 10 mos
Handled live chat and email support for customers. Resolved technical and order-related queries. Maintained quick response time and high customer satisfaction. Assisted customers with troubleshooting and issue resolution.
