Zahid

@zahid_shahadat

Pakistan

English, Urdu

About me

I am a skilled L1 Support Engineer with expertise in technical support, incident management, and system monitoring. I specialize in troubleshooting hardware, software, and network issues to ensure smooth IT operations. Experienced with Grafana, Kibana, and Nagios for performance tracking and alert management. Proficient in ticket handling through Jira and ServiceNow, and maintaining secure, stable, and efficient systems through proactive monitoring and timely support.... Read more

Skills