
Zaman M
Customer Support Representative
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Work experience
Customer Support Representative
eBay • Full-time
Mar 2025 - Present • 1 yr 2 mos
Customer Support Representative – eBay Store(f2z-store) Provided high-quality customer support for eBay store operations, handling daily inquiries via chat and email. Assisted customers with order tracking, returns, refunds, product questions, and issue resolution while maintaining a professional and friendly tone. Managed high volumes of support tickets with fast response times and high customer satisfaction. Resolved disputes and claims efficiently in line with eBay policies, helping reduce negative feedback and improve seller ratings. Collaborated with team members to streamline support processes and ensure smooth communication between customers and the store. Demonstrated strong problem-solving skills, attention to detail, and the ability to handle challenging situations calmly.
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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adeelsheikh9215

United States
Subject: Great Work, Zaman! Dear Zaman, I wanted to take a moment to acknowledge the excellent work you’ve been doing. Your dedication, attention to detail, and consistent effort have truly stood out. The quality of your work has been exceptional, and it’s clear that you put in a lot of thought and...

loius_past

United States
Outstanding service! Zaman was professional, efficient, and delivered beyond expectations. Highly recommend for Airbnb Co Host
