Browse categories
Explore
Fiverr Pro
English
$
USD
I will set up and optimize your zendesk for seamless customer support
Customer Support Specialist and Zendesk Workflow Expert
I’m Abhinav, a Customer Support Specialist with 6+ years of experience and a Zendesk Specialist with 4.5+ years of hands-on expertise. I help SaaS and eCommerce teams deliver fast, structured, and pro...
About this Gig
Transform your Zendesk into a powerful, automated support engine!
Are your customer tickets piling up or your workflows getting messy?
I am a certified Zendesk Admin Specialist with 4.5+ years of real-world experience optimizing support systems for global brands.
I'll set up, organize, and automate your Zendesk workspace so your team saves time, increases CSAT, and delivers faster responses.
What I Offer:
- Complete Zendesk Setup (Forms, Triggers, Macros, SLAs, Routing Rules)
- Custom Views & Agent Roles for Tier 1 / Tier 2 Teams.
- Automation & CSAT Configuration.
- Email Channel Integration & Ticket Flow Testing.
- Workflow Documentation & Agent Guidance.
Why Choose Me:
- 4.5+ years of experience in Customer Support & CRM optimization.
- Proven track record in ticket automation and SLA success.
- Quick, clear communication and on-time delivery.
Perfect For:
- Startups setting up Zendesk from scratch.
- Growing teams optimizing their helpdesk flow.
- Businesses looking for automation and reporting clarity.
Let's turn your Zendesk into a smooth, scalable, and stress-free support system.
Ready to streamline your Zendesk?
Let's build a support system that runs itself!
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zendesk
Knowledge base software:
Document 360
•
Confluence
•
Tribe
•
Other
FAQ
Do you need my Zendesk login to start?
Yes, temporary admin access or a sandbox environment helps me configure safely.
Is my data and access secure during the setup?
Absolutely. I follow Fiverr’s and Zendesk’s best practices — no data is shared externally. You can also use temporary credentials for extra peace of mind.
Can you integrate email, chat, or WhatsApp channels into Zendesk?
Absolutely! I can connect email, live chat, and social channels (including WhatsApp & Facebook) for a complete multi-channel support setup.
What if I already have Zendesk set up but need improvements?
No problem. I can audit, optimize, and automate your existing Zendesk workspace. We’ll improve ticket routing, triggers, SLAs, and CSAT configuration for faster response times.
Will you train my team to use the new setup?
Yes! The Premium package includes a 1-hour training or walkthrough session to help your agents understand new workflows and macros.
Reviews
1 reviews for this Gig
| (0) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D dipesh56
United Kingdom
Work was completed as per the timeframes outlined. There was a few back and forth's to get the correct version but overall we got to the end outome that was required from the start of the project.
10 days
Duration
Helpful?
Reviews
1 reviews for this Gig
| (0) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D dipesh56
United Kingdom
Work was completed as per the timeframes outlined. There was a few back and forth's to get the correct version but overall we got to the end outome that was required from the start of the project.
10 days
Duration
Helpful?
