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zeshanjatt1

Zeeshan I

@zeshanjatt1

Shopify and WordPress Developer and Support Specialist

Pakistan
English, Urdu, Punjabi
About me
Hi, I’m Zeeshan. I am an E-Commerce Developer & Technical Support Specialist with 5+ years of experience building and fixing Shopify and WordPress stores. I bring professional standards from high-volume brands like Yango and Talabat (maintaining 4.3 CSAT scores). What I do: - Fix Shopify/WordPress bugs, broken checkouts, and mobile errors. - Handle theme customization, app integration, and speed optimization. - Provide professional live chat and customer support. Let’s protect your store's revenue and user experience today!... Read more

Skills

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zeshanjatt1
Zeeshan I
Offline • 
Average response time: 1 hour

See my services

Bug Fixes
I will fix shopify checkout errors and payment gateway bugs

Work experience

Freelance

E-Commerce Developer & Technical Specialist

Freelance • Part-time

Feb 2021 - Present • 5 yrs 8 mos

Built, customized, and managed end-to-end Shopify and WordPress/Woo Commerce platforms for international clients over a 5-year period. Specialized in resolving critical technical bugs, custom liquid and theme modifications, plugin/app integrations, mobile responsiveness fixes, and payment gateway configurations. Delivered ongoing maintenance, site speed optimization, and hands-on client onboarding to ensure high conversion rates, smooth store operations, and zero site downtime.

Yango

Senior Support Specialist / Support Specialist

Yango • Full-time

Jun 2026 - Oct 2026 • 4 mos

Managed high-volume technical support and live chat operations for international English-speaking markets. Maintained a top-tier 4.2–4.3 / 5.0 CSAT score, earned a rapid promotion to Senior Specialist/Mentor, and collaborated with QA and product teams to isolate platform bugs.

Talabat

Support Specialist

Talabat • Full-time

Sep 2025 - Mar 2026 • 6 mos

Handled complex multi-channel user and partner issues via live chat and ticketing systems with strict adherence to SLA response times. Documented technical pain points and submitted structured bug reports.