z
zezenil

Burcu

@zezenil

Writer

Egypt
Turkish, English
About me
Hello! I am a Technical Writer and Knowledge Management Specialist with experience in creating software documentation, user manuals and training materials. I help companies explain their software clearly through structured documentation and step-by-step guides. My services include: • Software documentation • User manuals • Knowledge base articles • Help center content • Software training videos (Camtasia) I focus on creating clear and user-friendly documentation that helps users understand systems easily.... Read more

Skills

z
zezenil
Burcu
Offline • 
Average response time: 47 hours

See my services

Technical Writing
I will create software documentation and user manuals
From$30 / projectMore details

Work experience

Knowledge Management Specialist

Zeze • Full-time

May 2024 - Present • 2 yrs

Creating clear and structured software documentation, user manuals and knowledge base articles for internal systems and digital platforms. Designing step-by-step user guides and system documentation to help users understand and navigate software applications easily. Developing training materials and preparing instructional content for internal users, including onboarding guides and help center articles. Recording and producing training videos and screen tutorials using Camtasia and Snagit to demonstrate system usage and workflows. Working closely with teams to simplify complex processes and transform them into easy-to-understand documentation and training content.