z
zkhatib092

Zakaria Khatib

@zkhatib092

Professional IT Support Specialist Remote

Morocco
Arabic, French, English
About me
Hi! I’m Zakaria, an IT Support Specialist with over 2 years of hands-on experience in Level 1 and Level 2 technical support. I help businesses and individuals troubleshoot Microsoft 365, Outlook, email, Windows, printers, scanners, and network issues. I have experience with email configuration, DNS, DHCP, VPNs, and remote support using AnyDesk and TeamViewer. My goal is simple: understand the problem, find the right solution, and make sure everything works correctly... Read more

Skills

z
zkhatib092
Zakaria Khatib
Offline • 
Average response time: 1 hour

See my services

Email Management
I will microsoft 365 outlook email and sync issues
From$15 / projectMore details

Portfolio

Work experience

nton

IT Support Specialist

nton • Full-time

Apr 2024 - Present • 2 yrs 6 mos

Provide Level 1 and Level 2 IT support for businesses, both remotely and on-site. Troubleshoot Microsoft 365, Outlook, email, Windows systems, printers, scanners, network connectivity, DNS, VPNs, and shared resources. Configure and troubleshoot user accounts, email systems, network devices, and remote access environments. Assist users with technical issues, perform system troubleshooting, and provide remote support using tools such as AnyDesk. Work with clients to diagnose issues, implement solutions, and maintain reliable IT operations.