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zoe_igbiva

Zoe I

@zoe_igbiva

Virtual Assistant

Greece
Greek, English
About me
My name is Zoe, and I'm based in Greece. I am a Customer service professional with hands-on experience handling email, chat and phone support. I write clear, professional responses in English, proofread documents, and help businesses communicate better with their customers.... Read more

Skills

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zoe_igbiva
Zoe I
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your reliable virtual assistant for administrative tasks
From$10 / projectMore details
General Assistance
I will manage your inbox and calendar
From$15 / projectMore details

Work experience

Teleperformance

After sales representative for Apple through Teleperformance

Teleperformance • Full-time

Jul 2025 - Sep 2025 • 2 mos

I gained by name positive reviews from customers for the support I provided. I de-escalated situations by showing empathy to frustrated customers and giving honest and timely alternatives to their issues. I showed customers new features of Apple's products, driving up sales of accessories.