Browse categories
English
$
USD
Connect to your AI
I will provide gorgias chat support and customer service
About this Gig
Need friendly, organized customer support for your online store? I provide Gorgias live chat and email support during agreed working hours, following your brand voice and store policies.
I can help with:
- Customer questions and product information
- Order status and shipping updates
- Returns and exchange requests within your policies
- Ticket tagging, organization and escalation
- Gorgias macros and response templates
Before starting, we will agree on support hours, time zone, channels, ticket volume and escalation rules. Requests that need your approval will be escalated to you.
Please message me before ordering with your store type, helpdesk platform and expected workload so I can confirm availability and the right package.
Service type:
Other
Language:
English
•
Hindi
•
Urdu
Timezone:
24/7
Support software:
Other
My Portfolio
FAQ
Which helpdesk and chat platforms do you work with?
I am experienced with popular e-commerce and support platforms including Gorgias, Zendesk, Intercom, Shopify Inbox, and standard social media direct messages.
What support hours do you offer?
Support is provided during the hours and time zone agreed before ordering. Please message me with your preferred schedule, channels and expected ticket volume so I can confirm availability.
Do you handle order tracking and returns?
Absolutely. I manage standard e-commerce tasks including checking order statuses, processing refunds, handling shipping inquiries, and resolving customer complaints smoothly.
Will the responses sound robotic?
Not at all. Every interaction is handled with a warm, empathetic, and professional tone tailored specifically to align with your brand voice and build customer loyalty.
