z
ztchaimaa

Chaimaa Z

@ztchaimaa

BackOffice Operations Specialist Operations Coordinator Administrative Support

Morocco
English, French, Arabic
About me
Back-Office Operations Analyst with 4+ years of experience in operational support, case analysis, and process coordination. I help businesses manage administrative tasks, process data accurately, prepare reports, and improve workflows. I recently earned an Associate's Degree in Full-Stack Digital Development. Reliable, detail-oriented, and organized, I am committed to delivering high-quality work, meeting deadlines, and providing excellent support to help businesses grow.... Read more

Skills

z
ztchaimaa
Chaimaa Z
Offline • 

See my services

Research Assistant
I will provide professional backoffice operations and administrative support
From$15 / projectMore details
General Assistance
I will schedule appointments and manage your calendar
From$10 / projectMore details

Portfolio

Work experience

Back-Office Operations Specialist | Operations Coordinator | Administrative Support

Solutions • Full-time

Dec 2021 - Present • 4 yrs 7 mos

Analyze operational cases and customer requests, optimize and schedule technician appointments, coordinate daily operations, monitor intervention planning, resolve operational issues, prepare reports, ensure data accuracy, and collaborate with multiple teams to improve service quality and workflow efficiency.