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zulqarnain6776

Zulqarnain H

@zulqarnain6776

Customer Service, Ecommerce Customer Support, Shopify Chargebacks

Pakistan
English
About me
Hi, I'm Zulqarnain, a Customer Support Specialist with 4+ years of experience helping Shopify and eCommerce brands deliver exceptional customer experiences. I have supported 40+ international brands, maintained 98%+ customer satisfaction, and achieved a 90–95% chargeback win rate. I specialize in Email Support, Live Chat Support, Shopify Customer Service, Refunds & Returns, Chargeback & Dispute handling, and Resolution for eCommerce businesses. If you're looking for a reliable customer support professional who can improve customer satisfaction and protect your revenue, I'd be happy to help.... Read more

Skills

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zulqarnain6776
Zulqarnain H
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide shopify customer support via email and live chat
From$5 / projectMore details

Portfolio

Work experience

Self-Employed_/ Freelancer

Customer Support Specialist

Self-Employed / Freelancer • Freelance

Jan 2025 - Jan 2026 • 1 yr

Provided email and live chat support for Shopify and eCommerce stores. Managed orders, refunds, returns, and customer inquiries. Handled PayPal and Stripe disputes with a high success rate. Maintained high customer satisfaction through timely and professional support. Worked with tools including Shopify, Zendesk, Gorgias, Freshdesk, Help Scout, and Re:amaze.