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Dung Ngo
@zunie_ngo
SENIOR ADMINSTRATIVE OPERATION SECIALIST
Vietnam
Vietnamese, English
About me
More than a VA — a reliable partner who supports your business and truly listens to your needs.
I help business owners stay organized, in control, and focused by handling the operations behind the scenes with my experience as a Senior Administrative & Operations Specialist for more than 7 years.
I don’t just complete tasks — I think, improve, and support like a true partner.
✔ Organized & detail-oriented
✔ Strong in coordination & process optimization
✔ Clear communication, proactive follow-up
✔ Adaptable, fast learner, easy to work with
Skills
Dung Ngo
Offline •
Average response time: 1 hour
See my services
Personal Growth & Hobbies
I will be your vietnam local assistant for research, support, insights
General Assistance
I will be your personal local assistant in vietnam or any admin support
Portfolio
Work experience
Educational Engagement
Full-time • 6 yrs 8 mos
Senior Administrative Specialist
Jul 2020 - Dec 2024 • 4 yrs 5 mos
Spearheaded operational organization and management for 04 LCs, ensuring high performance and consistent service quality Supervised and managed the Admin team members across all LCs. Monitored and reported on monthly expenses, providing variance analysis against budget. Oversaw domestic and international vendor relationships, ensuring timely contract execution, compliance, and payment accuracy. Streamlined administrative procedures and implemented process improvements to enhance operational efficiency.
Learning Center Expansion Coordinator
Feb 2018 - May 2020 • 2 yrs 3 mos
Conducted real estate market research and legal analysis to assess and support new Learning Center expansion. Led and managed New LC Expansion projects, ensuring on-time implementation and delivery Liaised with relevant government agencies to process and secure legal documentation and regulatory approvals. Drafted and performed legal review of contracts to ensure compliance and mitigate risks. Managed document flow, including processing for signature, resolution of issues, and archival of records. Provided administrative for various tasks assigned by the BOD.
Administrative Staff
Outsource Demand • Full-time
Feb 2016 - Dec 2017 • 1 yr 10 mos
Managed daily administrative operations for 01 LC, ensuring efficient workflow & accurate record management. Managed executive calendars, travel arrangements, meetings, and correspondence with accuracy and discretion. Oversaw monthly payment processing, reviewed contracts, and maintained compliance with company policies. Supported the Admin Manager in implementing new internal processes, improving reporting accuracy and turnaround time.
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