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Toshi. A
@zura_jay
Native Japanese and Professional English AI Training Specialist
Japan
Japanese, English
About me
Native Japanese speaker with professional English. Long-time sports agent active in Japan and the U.S., supporting Japanese MLB players in America, including contracts and asset management. 10+ years of bilingual communication and customer support.
I offer: Japanese-English translation / Japanese voice recording (Apogee condenser mic, quiet room) / Transcription, annotation and QA for AI projects / Japan travel itineraries
Open to long-term work.
Skills
Toshi. A
Offline •
Average response time: 1 hour
See my services
Trip Plans
I will create a personalized japan travel itinerary for your trip
Translation
I will translate english to japanese and japanese to english
Portfolio
Work experience
Customer Support Specialist
Booking.com • Full-time
Oct 2016 - May 2026 • 9 yrs 7 mos
Provided multilingual customer support for international travelers, handling inquiries, complaints, and escalations in both Japanese and English. Developed strong skills in cross-cultural communication and problem resolution under pressure.
Athlete Manager/ Athlete Agent
IMG • Full-time
Mar 2006 - Feb 2016 • 9 yrs 11 mos
Managed Japanese athletes operating in the U.S. market. Responsibilities included contract liaison, scheduling, travel coordination, and serving as a cultural and language bridge between athletes, their families, and American teams or agencies. Guided visiting athletes and their families throughout Japan, providing cultural context, logistical support, and language assistance. Ensured smooth experiences for international clients unfamiliar with Japanese customs and systems.
