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zyniafrazier

Zynia F

@zyniafrazier

Customer Service Administrative Professional

United States
English
About me
I am a detail-oriented professional with experience in administrative support, customer service, and high-volume workflow environments. I specialize in inbox management, scheduling, data entry, CRM systems, and client communication. I am highly organized, reliable, and committed to helping businesses maintain smooth daily operations and efficient workflows.... Read more

Skills

z
zyniafrazier
Zynia F
Offline • 

See my services

Messaging & Emailing
I will provide virtual assistant admin support
From$20 / projectMore details
General Assistance
I will organize and manage your calendar schedule
From$10 / projectMore details

Portfolio

Work experience

Customer Service

Tax • Full-time

Nov 2024 - Present • 1 yr 7 mos

Internal Revenue Service (IRS) — Customer Service Representative Provided high-volume customer support while assisting taxpayers with account inquiries, payment plans, and case research. Managed confidential information, documented interactions accurately, resolved issues efficiently, and maintained professionalism in fast-paced environments. Experienced with administrative tasks, data entry, account management, and communication support.