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Fiverr Pro
English
$
USD
I will fix your phone, internet, or broadband issues with expert support
Telecom and tech support specialist, resolve billing disputes and service issue
I have eleven years of call center experience in technical support, customer care, sales, and retention. I help customers in the US, UK, Canada, and Australia resolve issues with their mobile, landlin...
About this Gig
Struggling with a phone, internet, or broadband problem and getting nowhere with your provider's support line? I've spent 11+ years working inside call centers as a frontline tech support agent, quality coach, and trainer so I know exactly how these issues get diagnosed, and how to get a real resolution instead of a script.
Here's how I can help:
- Troubleshoot your issue live, one-on-one slow speeds, dropped connections, router/modem setup, device settings, or recurring problems
- Walk you through the fix step by step, in plain English
- If the issue needs to go back to your provider, join a live 3-way call with you and their support/billing team to help explain the problem and push for a resolution or compensation
This service is for consumers in English-speaking countries (US, Canada, UK, Australia, etc.) dealing with mobile, landline, or broadband issues including billing disputes and compensation claims.
Service type:
Technical support
Language:
Arabic
•
English
Timezone:
UTC nighttime
Support software:
Other
FAQ
What kind of issues can you help me with?
Mobile, landline, and broadband problems — slow speeds, dropped connections, router/modem setup, device settings, billing errors, and recurring connection issues.
Do I need to give you access to my accounts or devices?
No. I don't need your passwords or remote access — we work through it together on a call, and you make any changes on your end.
Which countries and providers do you support?
Consumers in English-speaking countries — US, Canada, UK, Australia, etc. — with any major mobile, landline, or broadband provider.
What happens in the "Resolved with Provider" package?
After we diagnose the issue, I join a live 3-way call with you and your provider's support or billing team to help explain the problem and push for a resolution or compensation.
Will you speak to my provider on my behalf, without me on the call?
No — I'm not your legal representative. I join the call together with you; you stay in control and present the whole time.
How do we actually talk — phone, Zoom, WhatsApp?
Message me after ordering and we'll set up a time and calling method that works for you.
What if my issue takes longer than the package's included hours?
No problem — extra hours are available as a paid add-on at the rate shown in the gig extras.
Do you guarantee my provider will resolve the issue or give compensation?
I can't guarantee an outcome from your provider, but I bring 11+ years of call center experience to help make your case as clearly and effectively as possible.
What should I send you before we start?
A quick summary of the issue, your provider's name, and any relevant account or reference numbers (no passwords needed).
Can you help urgently or same-day?
Message me your timezone and how urgent it is — I'll do my best to find a slot, and the Basic package is same-day where possible.
