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Asaduzzaman
@assistyou247
Level 2
Your Trusted Solution for Exceptional Customer Support
Bangladesh
English
About me
Poor Support Kills Your Business. Let's Fix That.
10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, loses customers, triggers chargebacks. Email support, live chat support, community management, inbox management, ticketing systems, Facebook messaging, I handle it all for Shopify stores, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, Kickstarter, Indiegogo, and SaaS businesses. Keep your customers happy and loyal. Let's discuss your needs.
Skills
Asaduzzaman
$8/hour
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide customer support, customer service as a customer service representative
Customer Support
I will be your shopify customer service and virtual assistance for your online business
Want to work on an hourly basis?
Tell Asaduzzaman what you need.
$8
/
hourPortfolio
Work experience
Customer Support
Selectool • Full-time
Jan 2024 - Present • 2 yrs 4 mos
1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.
Customer support
Wellbots
Dec 2023 - Present • 2 yrs 5 mos
1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.
70 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 70 Reviews
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Most relevant
julianworton
Repeat Client
Canada
Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
Helpful?
julianworton
Repeat Client
Canada
Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.
Helpful?
marineb
Repeat Client
United States
Helpful?
afroplug
Repeat Client
Belgium
Helpful?
val70n
Repeat Client
United States
Well done work! Thank you for taking care of our customers daily.
Helpful?
